Missing items from shipments must be reported within 2 business days from date of receipt.

Returning Merchandise to Chesbay Arms

• All unauthorized returns are subject to a 10% restocking fee.
• Merchandise that has been used is not subject to return to Chesbay Arms and should be referred to the manufacturer’s warranty repair center.
• All approved returns are subject to a 5% restocking fee and the customer will be responsible for return shipping, unless the item was shipped by Chesbay Arms in error, or the product is defective cosmetically or mechanically when it arrives at the dealer.
• Return requests submitted for cosmetic reasons must be accompanied by pictures and will be approved for return at the discretion of Chesbay Arms.
• Once the returned item has been received and inspected, credit will be issued to the account.

Optics / Sights

Optics, Iron sights, and mounts must be brand new in the package to be eligible for return. If installation has been attempted or completed, returns will not be accepted by Chesbay Arms and any issues should be referred to the manufacturer’s warranty repair center.

NFA Regulated Items

• NFA regulated merchandise cancelled before shipment is subject to a 10% restocking fee.
• NFA regulated merchandise that has been shipped and is being returned is subject to a 20% restocking fee.

Used Firearms

• Used firearms are as is, and are not subject to returns. 
• If you do encounter an issue with a used firearm, contact us at (757) 632-1855.

Questions regarding our returns policy? Contact us at (757) 632-1855.